Testimonials

Hi Chris,

Thank you so much for all your help with purchasing our Mitsubishi Outlander. We absolutely love our new car!  Buying this car  was a completely stress free experience, especially with the COVID restrictions in place being able to choose the car we wanted and have it delivered to our door.
Chris was so helpful, leaving us at ease with the information he provided and we felt there was no pressure to make any rushed decisions. I’d highly recommend speaking to Chris and using Europa Sheffield, it was such a great experience my Mum is now looking to get her own new car from them. We look forward to seeing you in the future for our next car!

Rob was absolutely amazing from start to finish. Communication throughout was superb keeping me updated everyday! Looked after me well and couldn’t thank him enough. Thanks Rob I highly recommend.

Just to say thanks for everything, we didn't have chance yesterday with that little downpour! We are highly delighted with vehicle but haven't had a chance to have a play with it yet. The video you sent me was a great help to understand controls. Once again thank you very much. 

Regards 

Bob & Ann Shaw

Everything down to helping u purchased your car to leaving the garage, had quite a lot of problems with a car that I bought but every time I went down with it they tried their very best to fix the problem communication was absolutely brilliant while my car was in the garage especially from tony the manager and John,all the staff in the department went above and beyond with trying to solve the car till in the end I decided to give the car back ato them, and then purchased another car Chris dealt with us from sales was absolutely spot on and last but not least the valeter Mark made sure our car was gleaming did an excellent job on my new car and the car we gave back so overhaul excellent customer service from everyone I have dealt with at Europa

Chris,

Thankyou so much for helping us find Sophie's first car, she fell in love with it before she even passed her test, you have been involved in a memorable part a life experience for her.
And were so glad you were, you made us feel at ease, made us laugh, and ensured we had a cuppa, you were just as excited as her, you shared it all with us!!

The whole experience was stress free, exciting and exceptional and I cant thank you enough, she decribes you as "he's like the funny uncle (life and soul of the party) everyone should have!!!"

If anyone is ever looking to buy a car I'll be recommending you, I'm sure I'll be seeing you again in the not so distant future.

Oh if there is a prize for best salesman/ employee of the month it should be yours because you are just amazing and certainly an asset to the trade.

We collected our Volvo XC60 from Europa Sheffield today after months of searching for the right car. We purchased over the phone just a week ago and made the 200 mile journey from Suffolk this morning. I am so pleased to say it was worth it...the car is fantastic and such a pleasure to drive. Chris Wilkinson went out of his way to prep the car and make the whole buying experience easy and hassle free. I trusted him to provide everything we had asked for (I told Chris I am very fussy!) and it paid off. We would certainly recommend this company and the service they offer even if purchasing from afar

Whilst I am already a customer of your Service Department, I had never bought a vehicle from Europa. You made the whole transaction Chris very straightforward and I'm grateful for the professional and helpful way you assisted me to "buy" rather than "selling" me the  product ... a refreshing change from the pushy experience you often get at larger, rather impersonal,  Dealerships.

Thank you again for a very fair and easy transaction. 

Regards from CHRIS DIXON

I would like to say a massive thank you for the service and help you have provided us with our Outlander purchase. In all honesty, didn’t know what to expect when I first make the call and we were a bit nervous to start with, as purchasing a brand new car from such a distance is not easy task, but dealing with you Chris, was and absolute pleasure, no big talk, straight to the point and very knowledgeable on the topic. You just made everything look so easy and stress free.

You are a credit to Europa Sheffield Dealership and with your invaluable professionalism and customer care attitude, I have no doubt you are a great addition to the team, and if I can say that, you are probably one of the very few genuine car sales dealer left in this industry.

Thank you Chris for a wonderful experience, I will be back again for Sure.

Pleasant, polite and enthusiastic staff- this is becoming less and less common! Courtesy car was provided at late notice and wasn't a problem.

I have switched to Europa from your Attercliffe branch. the level of service at Europa is vastly superior. The staff from John Wordsworth, downwards are very well trained, always courteous and have so far kept to their promises. The car was ready – on time, the cost was no more than the original estimate and i have now got my fellow director Andrew Roberts, who had a new C220 last December via Lombard – to use Europa services.

I would just like to add that the courtesy and service of Europa is exemplary. I have been driving various cars for nearly 40 years and this is the most efficient, friendly and helpful service centre I have ever visited. My car is returned to me washed, dried and vacuumed with paper carpet covers and seat covers intact. I am always offered a courtesy tea/coffee and transport is provided should I need it. It is a pleasure to deal with Europa Mercedes and I make great effort to recommend whenever possible.

A first class service.