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Testimonials

I have been using this workshop for seven years, always to my complete satisfaction and I have urged other Mercedes driving friends to go there too.

Mr Nicholas Jones

Good friendly service. Met deadlines. Provided feedback about likely future work required.

Mr Punjab Prasad

Always pleasant, efficient, and on time. Thoroughly nice people to deal with.

Mr Michael Casson

Pleasant, polite and enthusiastic staff- this is becoming less and less common! Courtesy car was provided at late notice and wasn't a problem.

Mr Dyke

I have switched to Europa from your Attercliffe branch. the level of service at Europa is vastly superior. The staff from John Wordsworth, downwards are very well trained, always courteous and have so far kept to their promises. The car was ready – on time, the cost was no more than the original estimate and i have now got my fellow director Andrew Roberts, who had a new C220 last December via Lombard – to use Europa services.

Mr Bailey

I would just like to add that the courtesy and service of Europa is exemplary. I have been driving various cars for nearly 40 years and this is the most efficient, friendly and helpful service centre I have ever visited. My car is returned to me washed, dried and vacuumed with paper carpet covers and seat covers intact. I am always offered a courtesy tea/coffee and transport is provided should I need it. It is a pleasure to deal with Europa Mercedes and I make great effort to recommend whenever possible.

Mr Coghlan

A first class service.

Mr David Axe

The service is always excellent

Mr Nigel Hatton

Because I have been using this workshop for seven years, always to my satisfaction, and I have urged other Mercedes driving friends to go there too.

Mr Nicholas Jones

Mr Malcolm Ledger

Europa Prestige is by far the friendliest and most efficient service centre I have used in nearly 40 years.

Mr John Randall

This workshop is significantly better than the Meadowhall JCT600 workshop sorting out problems and giving personal attention.

Mr Roger Mercer

I was recommended this workshop as I am totally dissatisfied with your Leeds garage. This is a breath of fresh air compared with Leeds.

Mr Mark Iain Mackenzie

They offer fantastic customer service.

I would just like to say that I hope all Mercedes authorised repairs give the same high standard of service as Europa of Sheffield. If so it would give confidence whenever we travel.

Mr Dyke

Mr John Archer

It was a very positive experience, the pricing was good as was the standard of service.

Mr Jim Doran

I had a great experience.

Mrs Rachel Green

I have previously used another Mercedes workshop and the service I received at Europa was significantly better. Although the part needed wasn't in stock the service was 1st class, friendly, helpful and the car was beautifully clean and valeted.

Mr David Hacket

Good attitude to customer service.

Mr Paul Cartwright

A Professional, courteous and informative team. Also made space for me to work whilst I waited for the work to be done'and the coffee machine makes decent coffee.

Dr Richard Pearse

Excellent, friendly service.

Mr Russell Thompson

Great attentive service from people who make you feel that you are their only priority.

Mr. Malcolm Ledger

As always the service I receive from Europa Prestige is first class and one which I would expect from a Mercedes authorised service centre. I receive an excellent personal service and my vehicle is always made available for collection promptly and in a fully cleaned condition. When any repairs have been carried out they have been to my total satisfaction at a reasonable cost and arranged to suit my timeframe. I have no hesitation in recommending Europa to friends, family and colleagues at work. The local service that I receive encourages me to remain loyal to Mercedes.

Mr Mark Cartmell

Very good response to a situation where I could not deliver my car as expected. Via telephone arranged for car to be picked up from office and serviced whilst I was away. Done without a hitch. Good service. Reasonable price ' cheaper than other MB outlet. Correctly advised re my filer requirements ' other MB had not. Very Satisfied customer

Mr Andy Oxley

Perfect service, attentive, and a courtesy car ready as requested. Superb Service.

Mr Edward James Youens

Long history of excellent service

Mr Buckland

The work was done better than expected, on time, and within the budget quoted.

Mr Chesterton

QUALITY FIRST CLASS

Mr Clarke

EVERYTHING WENT VERY SMOOTHLY ON THE DAY AND MUCH APPRECIATED

Mr Rishworth

I WOULD JUST LIKE TO SAY THAT I HOPE ALL MERCEDES AUTHORISED REPAIRS GIVE THE SAME HIGH STANDARD OF SERVICE AS EUROPA OF SHEFFIELD. IF SO IT WOULD GIVE CONFIDENCE WHENEVER WE TRAVEL.

Mr Shaw

I HAVE SWITCHED TO EUROPA FROM YOUR ATTERCLIFFE BRANCH. THE LEVEL OF SERVICE AT EUROPA IS VASTLY SUPERIOR. THE STAFF FROM JOHN WORDSWORTH, DOWNWARDS ARE VERY WELL TRAINED, ALWAYS COURTEOUS AND HAVE SO FAR KEPT TO THEIR PROMISES. THE CAR WAS READY – ON TIME, THE COST WAS NO MORE THAN THE ORIGINAL ESTIMATE AND I HAVE NOW GOT MY FELLOW DIRECTOR ANDREW ROBERTS, WHO HAD A NEW C220 LAST DECEMBER VIA LOMBARD – TO USE EUROPA SERVICES.

Mr Bailey

THE SERVICE AT EUROPA IS EXEMPLARY. MY DAUGHTER USES THE WORKSHOP AND SHE HAS BEEN EQUALLY PLEASED. I CANNOT PRAISE THE MANAGEMENT AND STAFF TOO HIGHLY – PARTICULARLY ANTHONY DARWART – I HAVE RECOMMENDED THE WORKSHOP TO MY FRIENDS.

Mr Harden

OVERALL THE SERVICE OF MY CAR EXCEPTIONAL – JOHN WORDSWORTH DIRECTOR, IS TO BE CONGRATULATED ON HIS TEAMS EFFORTS. A JOB WELL DONE.

Mrs Wright

SERVICE WAS EXCELLENT – NO COMPLAINTS

Mr Ledger

I WOULD JUST LIKE TO ADD THAT THE COURTESY AND SERVICE OF EUROPA IS EXEMPLARY. I HAVE BEEN DRIVING VARIOUS CARS FOR NEARLY 40 YEARS AND THIS IS THE MOST EFFICIENT, FRIENDLY AND HELPFUL SERVICE CENTRE I HAVE EVER VISITED. MY CAR IS RETURNED TO ME WASHED, DRIED AND VACUUMED WITH PAPER CARPET COVERS AND SEAT COVERS INTACT. I AM ALWAYS OFFERED A COURTESY TEA/COFFEE AND TRANSPORT IS PROVIDED SHOULD I NEED IT. IT IS A PLEASURE TO DEAL WITH EUROPA MERCEDES AND I MAKE GREAT EFFORT TO RECOMMEND WHENEVER POSSIBLE.

Mr Coghlan

EUROPA SHEFFIELD CANNOT BE FAULTED. I'M ALWAYS TREATED WITH THE UTMOST COURTESY AND I AM IMPRESSED BY THEIR BUSINESS.

Why Europa?

Europa is a Mercedes-Benz Authorised Repairer with a Subaru Franchised Dealer offering New & Used Subaru Sales, Subaru Servicing & Parts plus we have a long running Prestige Used Car Sales Department. Customer satisfaction is our priority. This runs through our manufacturer approved service departments and our sales operation. We believe that being close to our customers is very important, understanding their needs and knowing how to solve their problems. We are very proud of our 100% "customer satisfaction" score that our Mercedes-Benz service team have achieved and these levels can be found throughout the dealership and our team.