I have been using this workshop for seven years, always to my complete satisfaction and I have urged other Mercedes driving friends to go there too.
Mr Nicholas Jones
Good friendly service. Met deadlines. Provided feedback about likely future work required.
Mr Punjab Prasad
Always pleasant, efficient, and on time. Thoroughly nice people to deal with.
Mr Michael Casson
Pleasant, polite and enthusiastic staff- this is becoming less and less common! Courtesy car was provided at late notice and wasn't a problem.
I have switched to Europa from your Attercliffe branch. the level of service at Europa is vastly superior. The staff from John Wordsworth, downwards are very well trained, always courteous and have so far kept to their promises. The car was ready – on time, the cost was no more than the original estimate and i have now got my fellow director Andrew Roberts, who had a new C220 last December via Lombard – to use Europa services.
I would just like to add that the courtesy and service of Europa is exemplary. I have been driving various cars for nearly 40 years and this is the most efficient, friendly and helpful service centre I have ever visited. My car is returned to me washed, dried and vacuumed with paper carpet covers and seat covers intact. I am always offered a courtesy tea/coffee and transport is provided should I need it. It is a pleasure to deal with Europa Mercedes and I make great effort to recommend whenever possible.
A first class service.
Mr David Axe
The service is always excellent
Mr Nigel Hatton
Because I have been using this workshop for seven years, always to my satisfaction, and I have urged other Mercedes driving friends to go there too.
Mr Nicholas Jones
Mr Malcolm Ledger
Europa Prestige is by far the friendliest and most efficient service centre I have used in nearly 40 years.
Mr John Randall
This workshop is significantly better than the Meadowhall JCT600 workshop sorting out problems and giving personal attention.
Mr Roger Mercer
I was recommended this workshop as I am totally dissatisfied with your Leeds garage. This is a breath of fresh air compared with Leeds.
Mr Mark Iain Mackenzie
They offer fantastic customer service.
I would just like to say that I hope all Mercedes authorised repairs give the same high standard of service as Europa of Sheffield. If so it would give confidence whenever we travel.
Mr John Archer
It was a very positive experience, the pricing was good as was the standard of service.
Mr Jim Doran
I had a great experience.
Mrs Rachel Green
I have previously used another Mercedes workshop and the service I received at Europa was significantly better. Although the part needed wasn't in stock the service was 1st class, friendly, helpful and the car was beautifully clean and valeted.
Mr David Hacket
Good attitude to customer service.
Mr Paul Cartwright
A Professional, courteous and informative team. Also made space for me to work whilst I waited for the work to be done'and the coffee machine makes decent coffee.
Dr Richard Pearse
Excellent, friendly service.
Mr Russell Thompson
Great attentive service from people who make you feel that you are their only priority.
Mr. Malcolm Ledger
As always the service I receive from Europa Prestige is first class and one which I would expect from a Mercedes authorised service centre. I receive an excellent personal service and my vehicle is always made available for collection promptly and in a fully cleaned condition. When any repairs have been carried out they have been to my total satisfaction at a reasonable cost and arranged to suit my timeframe. I have no hesitation in recommending Europa to friends, family and colleagues at work. The local service that I receive encourages me to remain loyal to Mercedes.
Mr Mark Cartmell
Very good response to a situation where I could not deliver my car as expected. Via telephone arranged for car to be picked up from office and serviced whilst I was away. Done without a hitch. Good service. Reasonable price ' cheaper than other MB outlet. Correctly advised re my filer requirements ' other MB had not. Very Satisfied customer
Mr Andy Oxley
Perfect service, attentive, and a courtesy car ready as requested. Superb Service.
Mr Edward James Youens
Long history of excellent service
The work was done better than expected, on time, and within the budget quoted.
QUALITY FIRST CLASS
EVERYTHING WENT VERY SMOOTHLY ON THE DAY AND MUCH APPRECIATED
I WOULD JUST LIKE TO SAY THAT I HOPE ALL MERCEDES AUTHORISED REPAIRS GIVE THE SAME HIGH STANDARD OF SERVICE AS EUROPA OF SHEFFIELD. IF SO IT WOULD GIVE CONFIDENCE WHENEVER WE TRAVEL.
I HAVE SWITCHED TO EUROPA FROM YOUR ATTERCLIFFE BRANCH. THE LEVEL OF SERVICE AT EUROPA IS VASTLY SUPERIOR. THE STAFF FROM JOHN WORDSWORTH, DOWNWARDS ARE VERY WELL TRAINED, ALWAYS COURTEOUS AND HAVE SO FAR KEPT TO THEIR PROMISES. THE CAR WAS READY – ON TIME, THE COST WAS NO MORE THAN THE ORIGINAL ESTIMATE AND I HAVE NOW GOT MY FELLOW DIRECTOR ANDREW ROBERTS, WHO HAD A NEW C220 LAST DECEMBER VIA LOMBARD – TO USE EUROPA SERVICES.
THE SERVICE AT EUROPA IS EXEMPLARY. MY DAUGHTER USES THE WORKSHOP AND SHE HAS BEEN EQUALLY PLEASED. I CANNOT PRAISE THE MANAGEMENT AND STAFF TOO HIGHLY – PARTICULARLY ANTHONY DARWART – I HAVE RECOMMENDED THE WORKSHOP TO MY FRIENDS.
OVERALL THE SERVICE OF MY CAR EXCEPTIONAL – JOHN WORDSWORTH DIRECTOR, IS TO BE CONGRATULATED ON HIS TEAMS EFFORTS. A JOB WELL DONE.
SERVICE WAS EXCELLENT – NO COMPLAINTS
I WOULD JUST LIKE TO ADD THAT THE COURTESY AND SERVICE OF EUROPA IS EXEMPLARY. I HAVE BEEN DRIVING VARIOUS CARS FOR NEARLY 40 YEARS AND THIS IS THE MOST EFFICIENT, FRIENDLY AND HELPFUL SERVICE CENTRE I HAVE EVER VISITED. MY CAR IS RETURNED TO ME WASHED, DRIED AND VACUUMED WITH PAPER CARPET COVERS AND SEAT COVERS INTACT. I AM ALWAYS OFFERED A COURTESY TEA/COFFEE AND TRANSPORT IS PROVIDED SHOULD I NEED IT. IT IS A PLEASURE TO DEAL WITH EUROPA MERCEDES AND I MAKE GREAT EFFORT TO RECOMMEND WHENEVER POSSIBLE.
EUROPA SHEFFIELD CANNOT BE FAULTED. I'M ALWAYS TREATED WITH THE UTMOST COURTESY AND I AM IMPRESSED BY THEIR BUSINESS.